enQuesta Solution Suite
Systems & Software, Inc.’s quality system implementation team used their proven methodology to complete the highly strategic implementation within our expected time frame.
We are a utility that has the goal of being the best public power utility in the nation as well as a premier employer. enQuesta has further promoted both satisfied customers and satisfied users.
Are Utilities Making Mobile Work for Them?
Mobile technology and devices are not only transforming the way business is conducted in the utility world and all over the globe, but they are also advancing the age of consumerization as we know it. According to a prediction by Gartner, a big point of emphasis going forward in the mobile world will be “serving […]
2015 Harris Customer Training Conference Schedule
It’s hard to believe how fast time is flying, but the 2015 Harris Customer Training Conference is almost here. S&S is proud to be a part of this event, and we wanted to share with you our agenda and session descriptions. If you want more information about the event itself, please visit the Harris website.
Reducing CSR Training Time through Advanced CIS Functionality
Saving time and boosting productivity are the goals of almost every business, but this savings is especially important for utilities. The tight regulation that surrounds these businesses along with the stringent customer demands for service combine to create a situation where every minute of employee productivity counts. One of the common downsides for utilities upgrading […]