enQuesta Solution Suite
We have never experienced such a smooth, innovative, project and such a degree of general executive support.
We are a utility that has the goal of being the best public power utility in the nation as well as a premier employer. enQuesta has further promoted both satisfied customers and satisfied users.
Strictly Support – May 2015
Below is our monthly Support update from Systems & Software’s VP of Support, Kate Labor
Reducing CSR Training Time through Advanced CIS Functionality
Saving time and boosting productivity are the goals of almost every business, but this savings is especially important for utilities. The tight regulation that surrounds these businesses along with the stringent customer demands for service combine to create a situation where every minute of employee productivity counts. One of the common downsides for utilities upgrading […]
Are Utilities Making Mobile Work for Them?
Mobile technology and devices are not only transforming the way business is conducted in the utility world and all over the globe, but they are also advancing the age of consumerization as we know it. According to a prediction by Gartner, a big point of emphasis going forward in the mobile world will be “serving […]