Electric Power Board of Chattanooga

Electric Power Board of Chattanooga, one of the largest publicly-owned providers of electric power in the country, serves the residents and industry in a 600 square-mile area that includes greater Chattanooga, as well as parts of surrounding counties.

EPB contracted with S&S to implement its enQuesta CIS solution, which included IVR and mobile work management interface to extend mobile computing to the field service personnel. In 2010, EPB needed a partner and CIS solution to embrace and advance their SmartGrid goals, and opted to implement enQuesta 4, with its greatly enhanced Inquiry Portal, Rate Management, and Reading Edit processes.