Marquette Board of Light & Power
S&S successfully launched enQuesta CIS for the Marquette Board of Light and Power (MBLP) in 2006. MBLP selected S&S as a partner to provide the CIS and utility billing requirements to serve their 15,000 customers in and around Marquette. MBLP covers the largest geographic territory of any municipal electric utility in the state of Michigan.
MBLP chose enQuesta because the solution was flexible; they were looking to replace their manual processes with the automation provided by enQuesta, including improved navigational ease for enhanced customer service functions and many other efficiency features, such as electronic bill and payment/processing.
In 2010, MBLP opted to upgrade to enQuesta 4 to take advantage of the enhanced functionality and features, as well as integrate their Advanced Meter Infrastructure with enQuesta.