Massena Electric Department

Massena Electric Department (MED) is a municipal electric utility that is one of 47 municipally-owned power companies in New York State. The MED system covers 131 square miles with more than 9,000 business and residential customers.

A long-time customer of S&S, MED upgraded their legacy enQuesta data environment with S&S’ enQuesta 3e in November 2008, and were the first customer to go-live with S&S’ enQuesta 4 CIS solution in 2010.

MED was seeking a progressive and affordable solution to meet the continuous evolution of the utility industry. The enQuesta 4 solution offered them the ability to proactively select the individual enQuesta modules that were critical to their organization’s success.