Metro Water Services

Metro Water Services is a department of the Metropolitan Government of Nashville and Davidson County that provides service to more than 176,000 water accounts and more than 189,000 sewer accounts. Metro Water Services supplies drinking water to customers in Davidson County, as well as portions of Rutherford and Williamson Counties.

Metro Water Services partnered with Systems & Software in 2010 as they desired a cutting-edge utility CIS solution and robust customer-facing portal. Metro found the perfect CIS fit with enQuesta and its robust set of technologies and modules, including advanced rate management, powerful automation and service-centered design. Metro also took advantage of WebConnect, enabling their users to manage their utility interaction however they wish.