The enQuesta core CIS solution has been built on the expertise gained from helping municipal and investor-owned utilities in streamlining their strategic goals, fulfilling customer commitment and driving operational excellence. Core features include.
Taking the utility consumer mobile is the next step in consumer engagement. Go provides the consumer with the ability to access their utility account directly from their mobile device giving them a new level of convenience and control over their utility service.
Today’s customer expects immediate access to their current account information and the ability to manage their account, all at their own convenience. enQuesta WebConnect delivers on these expectations.
enQuestaLink provides mobile service order functionality that delivers real-time integration with the enQuesta CIS workflow engine - establishing a link between the office and field workers at a competitive price point.