enQuesta WebConnect

23 Aug 2017
August 23, 2017

The City of Greensboro Water Resources

The City of Greensboro, North Carolina sits in the middle of one of the fastest growing areas of the country, and providing clean, safe drinking water to all of those people is no small task. The City of Greensboro Water Resources Department is up to the challenge though, ensuring quality water delivery while constantly upgrading.. read more →

04 Feb 2015
February 4, 2015

Metro Water Services

Metro Water Services is a department of the Metropolitan Government of Nashville and Davidson County that provides service to more than 176,000 water accounts and more than 189,000 sewer accounts. Metro Water Services supplies drinking water to customers in Davidson County, as well as portions of Rutherford and Williamson Counties. Metro Water Services partnered with.. read more →

31 Jan 2014
January 31, 2014

Augusta Georgia Utilities Water Department

Augusta, Georgia is a political subdivision of the State of Georgia, created in 1996 as a consolidation of the former City and Richmond County.  The Consolidated Government owns and operates a water supply, treatment and distribution system and a sanitary sewer treatment and collection system, which serves approximately 66,000 water customers and 50,000 wastewater customers,.. read more →

23 Jan 2014
January 23, 2014

Montgomery Water Works & Sanitary Sewer Board

The Montgomery Water Works & Sanitary Sewer Board was formed under Article 7 of the Code of Alabama in September, 1949. The Water Board serves the citizens of Montgomery and several surrounding rural utilities with approximately 80,000 water and sewer service connections. The Board’s General Manager is very active on many national committees that are.. read more →

16 Oct 2013
October 16, 2013

Clarksville Gas & Water

Clarksville Gas & Water (CGW), an S&S customer since 2008, serves water/wastewater and natural gas services to the residents and businesses of Clarksville, TN, and Fort Campbell, KY (home of the 101st Airborne Division). S&S implemented the enQuesta CIS solution, along with the VoiceUtility IVR solution from our partner, Selectron, in order to meet CGW’s.. read more →

16 Oct 2013
October 16, 2013

SEMCO Energy

SEMCO ENERGY Gas Company (a division of SEMCO Energy, Inc.), located in Port Huron Michigan, partnered with S&S in 2005 to replace their outdated legacy system with an advanced and configurable CIS solution. They were looking for enhanced IVR & Web functionality, increased overall data storage, additional reporting options and a more detailed audit trail… read more →

16 Oct 2013
October 16, 2013

Electric Power Board of Chattanooga

Electric Power Board of Chattanooga, one of the largest publicly-owned providers of electric power in the country, serves the residents and industry in a 600 square-mile area that includes greater Chattanooga, as well as parts of surrounding counties. EPB contracted with S&S to implement its enQuesta CIS solution, which included IVR and mobile work management.. read more →

16 Oct 2013
October 16, 2013

Anaheim Public Utilities

Anaheim Public Utilities (Anaheim) has been a customer of S&S since 2012. Anaheim was seeking a proven CIS that would replace their legacy CIS application and would add automated customer self-service, a new cashiering system, and mobile service order capabilities, all to better serve their water and electric customers. In April 2012, Anaheim chose S&S’.. read more →

16 Oct 2013
October 16, 2013

South Coast Water District

South Coast Water District (SCWD), a water and sewer utility in Southern California, initially partnered with Systems & Software in 2004 for implementation of S&S’ enQuesta CIS solution. In 2008, SCWD implemented enQuesta 3e to provide enhanced reporting and customer self-service options; and in 2011, SCWD opted to upgrade to enQuesta 4 because they believed.. read more →

16 Oct 2013
October 16, 2013

City of Atlanta

Atlanta’s Department of Watershed Management (DWM) is dedicated to providing the highest quality drinking water and wastewater services to residential, businesses and wholesale customers while protecting Atlanta’s urban waterways, conserving natural resources, and providing clean, safe water for downstream customers. DWM has been a customer of S&S since 2005, when they contracted with S&S for.. read more →