HCTC 2025

Meet Systems & Software at HCTC 2025

Gaylord Pacific | San Diego, CA
December 2 – 4, 2025

HCTC offers valuable learning experiences to boost your technical expertise, adopt industry best practices, and shape the products and solutions that matter most to you. 

At HCTC 2025, you’ll have the chance to connect with other Harris users, explore a range of products and services designed to help your organization get the most from your software investment, and discover new tips and tricks to boost productivity and efficiency.

Systems & Software Sessions at HCTC 2025

Systems & Software is pleased to invite you to join us at HCTC 2025. 

HCTC 2025 is a powerful platform to learn from and network with peers and experts. You can engage in meaningful conversations with S&S experts and leaders to derive more value from your utility CIS investments.

We have organized multiple sessions through the event to help you use our utility CIS better and enhance your billing and management workflows.

 

A brief glimpse of our agenda:

Tuesday, Dec 2nd

Registration and breakfast will take place from 8:00 – 9:00 AM, followed by the opening address at 9:00 AM.

Be sure to check out the following sessions:

Elevating Utility Solutions

Adam Smith, EVP
Systems & Software 

Day/Time: 12/2 11:20AM-12:00PM PT


enQ 6.5: Built for What’s Next

Katrina Meyers, Director of Product Management 
Systems & Software 

Day/Time: 12/2 1pm-1:55PM PT


Doc Designer: Tips & Tricks

Matthew Bellew, Implementation Consultant 
Systems & Software 

Day/Time: 12/2 1pm-1:55PM PT

Wednesday, Dec 3rd

The day begins at 8:00 AM, with sessions starting around 9:00 AM.

Be sure to check out the following sessions:

Experience v7 of enQ CIS, Utilities Reimagined

Katrina Meyers, Director of Product Management 
Systems & Software 

Day/Time: 12/3 9AM-9:55AM PT


Shape the Future of v7 enQ CIS

Katrina Meyers, Director of Product Management 
Systems & Software 

Day/Time: 12/3 11AM-11:55AM PT

 

Thursday, Dec 4th

We’ll start the day at 8:00 AM with breakfast; sessions will begin at 9:00 AM and conclude around 1:00 PM.

Be sure to check out the following sessions:

Follow the Money – Revenue Safeguards

Rick Sancken-Marx, Billing Product Owner 
Systems & Software 
Day/Time: 12/4, 9:00AM-9:55AM PT

Powering Progress with AI

Katrina Meyers, Director of Product Management 
Systems & Software 

Day/Time: 12/3 10AM-10:55AM PT

 

What can you expect at our sessions?

  • Experience v7 of enQ CIS, Utilities Reimagined
  • Shape the Future of v7 enQ CIS
  • Next-Level Reporting: Cognos
  • Doc Designer: Tips & Tricks
  • Seamless Service with enQuesta Link
  • Automate with Job Scheduler
  • Design the Future: Key Account Management
  • Inside enQ Gateway
  • Sharing What Works – Customer Roundtable
  • Design the Future
  • Sharing What Works – Customer Roundtable
  • Powering Progress with AI
  • AMI: Smart Water Solutions
  • Capricorn: Feature Deep Dive 
  • Messaging Next-Level: IVRnet and enQ CIS
  • “Honey, I Shrunk the Bills” – Testing and Validating Billing at the Micro-Level
  • Troubleshooting Bill Print & Auto Balance Review

All meals during the event will be provided.

Register Today!

Special pricing for accommodations at Gaylord Pacific.

HARRIS CUSTOMER TRAINING CONFERENCE 2025

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