A Guide to Utility Customer Information Systems (CIS) for Municipalities

Utilities and municipalities face mounting pressure to deliver exceptional customer service, manage complex billing processes, and streamline operations—all while keeping pace with technological advancements. A utility Customer Information System (CIS) serves as the backbone of these efforts, acting as a centralized platform to manage customer interactions, billing, and workflows. By consolidating critical customer and utility […]
Hernando County Chooses Systems & Software to Enhance Utility Operations and Manage Growth

Systems & Software has been selected by Hernando County, Florida to implement a modern utility billing and customer information system (CIS). Systems & Software (S&S), a division of N. Harris Computer, has been selected by Hernando County, Florida, to implement its enQ Customer Information System (CIS) for improved operational efficiency and support for county growth. […]
City of Amarillo Chooses Systems & Software for Digital Modernization

Systems & Software has been selected by the City of Amarillo to implement a modern utility billing and customer information system (CIS). WINOOSKI, VT, September 26, 2024 /24-7PressRelease/ — Systems & Software, a subsidiary of N. Harris Computer and part of Constellation Software, has been selected by the City of Amarillo to implement a modern utility billing and […]
Systems & Software Selected by Wilmington, Delaware, with Black & Veatch Guidance to Transform their Customer Experience

New software platform modernizes the city’s operations and adds new customer service featuresWINOOSKI, VERMONT, UNITED STATES, June 13, 2024 /EINPresswire.com/ — Systems & Software, a leading provider of utility management solutions and an N. Harris Computer subsidiary, announced today that the city of Wilmington, Delaware, has selected its customer information services (CIS) platform to replace […]
Unlock the Power of Systems & Software at ACE 2024

June 10-13, 2024 – Monday-Thursday – Systems & Software (S&S) is pleased to announce that Santa Clarita Valley Water Agency (SCVWA), in Santa Clarita, California, recently went live with enQuesta V6 in the cloud along with several strategic edge systems. SCVWA serves a population of over 285,000 and over 75,000-meter connections. Click Here for More […]
SCVWA Goes Live on enQuesta V6

March 19, 2023 – FOR IMMEDIATE RELEASE – Systems & Software (S&S) is pleased to announce that Santa Clarita Valley Water Agency (SCVWA), in Santa Clarita, California, recently went live with enQuesta V6 in the cloud along with several strategic edge systems. SCVWA serves a population of over 285,000 and over 75,000-meter connections. This project […]
S&S Celebrates Int’l Women’s Day 2023

S&S is very proud of the accomplishments and success of the women on our team. Today, our Diversity & Inclusion Team had the privilege & opportunity to chat with two fantastic ladies on our team, Donna St. Onge & Katrina Meyers. Catch the transcript of the interviews below, where they share their stories about how […]
Celebrating Women In Utilities Who Make A Difference

We’re thrilled to introduce you to a brand new feature from S&S that spotlights women in utilities who are making a difference. The S&S Inclusion & Diversity Team reached out to two members of our customer base to discuss how they got into the industry, the struggles they have faced and overcome, and most importantly, […]
2022 Digital +Cloud For Utilities Summit: Expediting The City of Atlanta’s Cloud-First Strategy

August 26th, 2022 – Winooski, VT – The team at Systems & Software (S&S) is excited to announce that it will participate in a fireside chat during the Digital + Cloud for Utilities Summit. The stream is titled “Expediting City of Atlanta’s Cloud-first Strategy Following Crippling Cyber Attack. Scheduled for August 30th, 2022, 1:00 PM […]
S&S Challenges You – Take Action & Inspire Change!

#ActionAgainstPoverty #MandelaDay #inspirechange Nelson Mandela led a pivotal role in the development of not only his own country but as a lesson for current or would-be apartheid states around the world. South Africa has a history of ~400 years that has grown to include many different peoples and backgrounds, including Dutch, Zulu, Portuguese, Indian, the […]