HCTC 2025

Meet Systems & Software at HCTC 2025

Gaylord Pacific | San Diego, CA
December 2 – 4, 2025

HCTC offers valuable learning experiences to boost your technical expertise, adopt industry best practices, and shape the products and solutions that matter most to you. 

At HCTC 2025, you’ll have the chance to connect with other Harris users, explore a range of products and services designed to help your organization get the most from your software investment, and discover new tips and tricks to boost productivity and efficiency.

Systems & Software Sessions at HCTC 2025

Systems & Software is pleased to invite you to join us at HCTC 2025. 

HCTC 2025 is a powerful platform to learn from and network with peers and experts. You can engage in meaningful conversations with S&S experts and leaders to derive more value from your utility CIS investments.

We have organized multiple sessions through the event to help you use our utility CIS better and enhance your billing and management workflows.

A brief glimpse of our agenda:

Tuesday, December 2

Registration and breakfast will take place from 8:00 – 9:00 AM, followed by the opening address at 9:00 AM.

Sessions will begin shortly after.

Wednesday, December 3

The day begins at 8:00 AM, with sessions starting around 9:00 AM.

Thursday, December 4

We’ll start the day at 8:00 AM with breakfast.

Sessions will begin at 9:00 AM and conclude around 1:00 PM.

There are no scheduled events on Monday, December 1.

What can you expect at our sessions?

  • Experience v7 of enQ CIS, Utilities Reimagined
  • Shape the Future of v7 enQ CIS
  • Next-Level Reporting: Cognos
  • Doc Designer: Tips & Tricks
  • Seamless Service with enQuesta Link
  • Automate with Job Scheduler
  • Design the Future: Key Account Management
  • Inside enQ Gateway
  • Sharing What Works – Customer Roundtable
  • Design the Future
  • Sharing What Works – Customer Roundtable
  • Powering Progress with AI
  • AMI: Smart Water Solutions
  • Capricorn: Feature Deep Dive 
  • Messaging Next-Level: IVRnet and enQ CIS
  • “Honey, I Shrunk the Bills” – Testing and Validating Billing at the Micro-Level
  • Troubleshooting Bill Print & Auto Balance Review

All meals during the event will be provided.

Secure your early bird tickets now!

Special pricing open for HCTC and accommodations at Gaylord Pacific.

HARRIS CUSTOMER TRAINING CONFERENCE 2025

Join us as we bring together industry experts and Cogsdale power-users for three days of interactive sessions, product roadmaps, and collaborative discussions.