CIS Software Built for Water Utilities
Leaks, aging infrastructure, billing disputes, and increasing pressure for conservation. Water utilities operate where every bill impacts public trust. enQuesta supports accurate billing, clear usage visibility, and efficient operations for water utilities. All without adding complexity or disrupting existing systems.
Delivering What Water Utilities Need From a CIS
Billing Accuracy Customers Can Trust
Water billing is often questioned. enQuesta ensures accurate billing across tiered rates, seasonal pricing, and consumption-based models. With clear calculations and audit visibility, your team can confidently explain every bill and resolve issues faster.
Visibility Into Usage, Spikes, and Leaks
Unexpected water usage spikes are one of the most common drivers of customer complaints. enQuesta gives your team clear insight into consumption patterns, helping identify anomalies, high usage, and potential leaks. With better visibility, utilities can proactively address issues, support customers, and reduce billing disputes.
A Track Record Utilities Can Rely On
enQuesta has supported utilities for more than 50 years and is trusted by over 250 communities. It combines modern capabilities and with a long-standing foundation, documented implementations and reference customers to validate performance.
Simplified Workflows for Billing and Field Teams
Water utility operations often involve a mix of automated and manual processes, from meter reads to service requests. enQuesta provides intuitive, role-based workflows that support billing teams, customer service representatives, and field staff. This reduces manual effort, improves coordination, and helps your team operate more efficiently day to day.
Adapt to Rate and Policy Changes Without Rework
Water utilities must adapt to new rate structures, conservation programs, and local regulations. enQuesta allows your team to configure rates, billing rules, and workflows without relying on custom development. This makes it easier to respond to policy changes, seasonal adjustments, and evolving operational requirements.
Integrates Across Your Utility Systems
enQuesta integrates with meter data platforms, GIS, financial systems, payment providers, and outage management systems. Consistent data flow, reduced duplication, and a connected, reliable technology environment.
“Conservation billing used to be a manual nightmare. enQuesta handles our tiered rates, drought surcharges, and sewer averaging without custom code. When the board changes rates, we configure it ourselves.”
Director of Finance
Regional Water Authority
Water & Wastewater Questions
Ready to See What Reliable Looks Like?
Schedule a personalized demo and see how enQuesta handles your billing complexity, your integration requirements, and your timeline.