Billing Accuracy Is Not Negotiable.
enQuesta CIS is the billing and customer information platform built for the complexity of multi-service utility operations. Proven at scale.
250+
Communities running enQuesta
15M+
Residents served
50+ Years
Rate engine refinement
The Rate Engine That Has Seen Everything
Tiered rates, demand charges, seasonal adjustments, consolidated multi-service billing, LIHEAP compliance, water conservation tiers. Fifty years of rate structures from every type of utility are built into the configuration. No custom code. No upgrade barriers.
Every Customer Interaction, One Screen
Account history, payment records, service orders, meter reads, correspondence, billing disputes. Your customer service representatives see the complete picture without toggling between systems. Faster resolution. Fewer callbacks. Better service.
Configuration Over Customization
Custom code is technical debt with a deadline. enQuesta is configuration-driven, which means your unique business rules are implemented through supported settings, not one-off modifications. When we release an upgrade, your configuration comes with you.
“We manage seven utility services on a single bill. enQuesta handles every rate structure without custom code. When rate changes come from the council, we configure them ourselves.”
Billing Manager
Multi-Service Municipal Utility
enQuesta CIS Questions
Ready to See What Reliable Looks Like?
Schedule a personalized demo and see how enQuesta handles your billing complexity, your integration requirements, and your timeline.