CIS Software for Utilities That Can't Afford to Get it Wrong.
Your CIS is the system your entire utility depends on. From customer experience to field operations to financial reporting, your CIS connects it all. enQuesta helps utilities modernize that foundation without introducing risk, disruption, or complexity.
250+
Communities on enQuesta
6+
Service types, one bill
50 Years
Rate structure expertise
SOC 2
Type II certified
The Platform
One Platform.
Complete Utility Operations.
The Utility Billing Engine That Simplifies Everything
We've spent decades learning how utility billing breaks, so yours doesn't. enQuesta goes beyond standard billing to handle consolidated and multi-service rate structures, property taxes, time-of-use pricing, and the edge cases that trip up other platforms.
Every Customer Interaction, One Screen
Developed with CSR feedback on what features matter most, enQuesta provides a real-time, organized view of what is going on with the customer. Resolve requests faster with a unified view of billing history, payments, service orders, meter data, notes and communication.
Modular CIS Software. Modernize When Ready.
enQuesta lets you begin where it matters most and expand as needed. Start with your meter-to-cash lifecycle, add cloud hosting, mobile workforce, or self-service portals over time. No rip-and-replace required.
A CIS That Communicates Across Every System
enQuesta integrates with your core utility systems, including mobile work management, GIS, SCADA, AMI, ERP and CRM systems, payment processors, and contact center platforms. MultiSpeak 4.1 interoperability ensures reliable meter data exchange across everything.
Change Without Code. Upgrade Without Risk.
Rate structures, workflows, and business rules are configured through the platform, not hard coded. Teams can make updates without developer support and maintain consistency across releases. Your configurations carry forward, so your CIS evolves without disruption.
“Having billing, MDM, field ops, and customer portal from one vendor has drastically reduced the integration headaches that consumed our IT team for years.”
Director of IT
Municipal Utility
enQuesta CIS Supports Every Part of Utility Modernization
Common Questions
Ready to See What Reliable Looks Like?
Schedule a personalized demo and see how enQuesta handles your billing complexity, your integration requirements, and your timeline.