Security Is Not a Feature.
It Is a Foundation.
SOC 1 and SOC 2 Type II certified. Single-tenant architecture. US-based hosting. The security posture your auditors, your council, and your customers expect.
Two SOC Certifications. Not One.
SOC 1 Type II validates the financial controls that affect your billing accuracy and revenue reporting. SOC 2 Type II validates data security, system availability, and confidentiality. Most CIS vendors in this segment do not publish either certification. We hold both.
Your Data Never Shares a Neighbor
enQuesta Cloud uses single-tenant architecture. Your database, your application instance, and your infrastructure are isolated from every other customer. This is not logical separation within a shared environment. This is physical isolation that your security team can verify.
US Soil. US Laws. US Jurisdiction.
All enQuesta Cloud hosting is provided by a top-tier US-based data center partner. Your customer data is subject to US data protection laws and never leaves US jurisdiction. For utilities serving American communities, this is not a feature request. It is a requirement.
Platform Security Controls
Defense-in-depth across every layer of the enQuesta infrastructure.
Encryption
Data is protected with TLS 1.2+ protocols for all data in transit and industry-standard AES-256 encryption for all data at rest.
Access Controls
Strict role-based access control (RBAC) ensures users only see what they need. Multi-factor authentication (MFA) is required for all administrative access.
Audit Logging
Comprehensive audit trails record all access to sensitive PII data, system changes, and authentication events for compliance and security forensics.
Backup & Disaster Recovery
Continuous off-site backups with geo-redundant storage in US data centers. Tested recovery plans ensure business continuity in any event.
Incident Response
Active 24/7 monitoring combined with a formal incident response plan for rapid detection, containment, and transparent notification.
Security & Compliance
Deep dive into our core security protocols.
Learn moreSOC Reports
Access our latest independent audit results.
Learn moreUptime & SLAs
Real-time status and reliability commitments.
Learn moreData Residency
Details on US-based hosting and jurisdiction.
Learn moreSecurity & Compliance Inquiries
Need Our Security Documentation?
Request our SOC reports, security questionnaire responses, and infrastructure documentation for your evaluation committee.