Utility Billing Software Built for Every Rate, Every Service, Every Utility.
enQuesta CIS is designed for the real complexity of utility operations. Tiered rates, multi-service billing, regulatory compliance, and everything in between. Proven at scale.
7 Services
One consolidated bill
Zero Code
For any rate change
Since 1973
In continuous production
enQuesta Utility Billing Software Capabilities
The Rate Engine That Has Seen Everything
Tiered rates, demand charges, seasonal adjustments, consolidated multi-service billing, LIHEAP compliance, water conservation tiers. Fifty years of rate structures from every type of utility are built into the configuration. When regulators change a rate structure, your team makes the change. No custom code required.
Self-Service That Customers Actually Use
Payment processing, account management, usage tracking, service requests. enQuesta utility billing software provides intuitive customer portals that make it easy to complete common tasks without assistance. Reduce call volume while giving customers more control over their accounts.
Compliance Built Into the Platform
LIHEAP, CARES Act credits, low-income discount programs, disconnection moratoriums, budget billing, and deferred payment plans are all handled within our core utility billing software. When federal or state assistance programs change their rules, your configuration adapts.
Proven at Scale
We manage seven utility services on a single bill. enQuesta handles every rate structure without custom code. When rate changes come from the council, we configure them ourselves.
Director of Finance
Municipal Utility
Frequently Asked Questions
Ready to See What Reliable Looks Like?
Schedule a personalized demo and see how enQuesta handles your billing complexity, your integration requirements, and your timeline.