enQ CIS: Cloud-based Customer Information & Billing Software for Utilities and Municipalities

Power your utility with a flexible, future-ready CIS built for today’s challenges.

Serving Utilities
0 Years
Residential Accounts Managed
0 M
50 Years
Serving Utilities
9.2 M
Residential Accounts Managed

50+ years of utility expertise

Streamline operations, simplify billing, and enhance customer engagement  — all with a secure, scalable CIS solution built on 50+ years of utility expertise.

Full Meter-to-Cash Coverage with enQ CIS

Accurate Billing, Efficient Revenue Management

Improve billing accuracy, reduce errors, and deliver a seamless customer experience with tools that simplify revenue management.

Smarter Account Management

Operate more efficiently while delivering the personalized experience today’s customers expect.

Automation for Field Operations & Permitting

Boost productivity and service quality with automated service orders, streamlined team coordination, and integrated tools to manage new site setups and permitting from start to finish.

Who It’s For?

Billing and Finance

Work in billing or finance and need a system that supports accurate, timely billing

Customer Service

Lead a customer service team that fields thousands of questions a day — and deserves better tools

Utility Operations

Oversee utility operations and want a clearer way to track progress and performance

Compliance

Handle compliance and are tired of chasing down documentation before every audit

IT & Systems

Support IT and systems and need software that integrates with other systems

What can it change?

Shorter call times for your CSRs
Fewer billing errors and manual fixes
Smoother coordination across departments
Better visibility for managers and directors
Hands off daily process runs
More time to focus on what really matters

What Our Customers Say

Who we serve

Water & Sewer

Trusted by water utilities to handle evolving billing and service needs with ease and security.

Electricity

Designed to simplify complex rate structures, time-of-use billing, and smart grid integrations.

Natural Gas

Helps you manage billing accuracy and reduce customer bill shock with modern self-service tools. Delivers billing accuracy and reduces bill shock, even in complex deregulated gas markets, with intuitive self-service tools.

Renewables

Supports net-metering, EV rates, and conservation programs with full transparency for customers using tools including Green Button Download and Green Button Connect.

Multi-Commodity

One system, multiple services. Handle water, electric, gas, and more — all in a single CIS.

Property Tax

Provides municipalities with flexible tools for billing and managing property tax billing including exemptions, multiple installments, separate tax years.

Municipalities

Provide bills for your customers for municipal fees and fines, generate statements, and integrate with Municipal systems to streamline revenue management.

Get the clarity your team deserves.

If your current system makes everything harder, let’s talk about how enQ CIS can help

HARRIS CUSTOMER TRAINING CONFERENCE 2025

Join us as we bring together industry experts and Cogsdale power-users for three days of interactive sessions, product roadmaps, and collaborative discussions.